Philippines Jobs

Client Service Associate Jobs at Outsourcing Solutions – BPO in Eastwood City, Metro Manila

Outsourcing Solutions - BPO company logo
Published 9 months ago

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Outsourcing Solutions - BPO is currently accepting applications for the position of Client Service Associate in the Eastwood City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Outsourcing Solutions - BPO operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Outsourcing Solutions – BPO
Position:Client Service Associate
Region:Eastwood City - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.

List of vacancies we have for you:

  • Customer Service Representative
  • Technical Support Representative
  • Sales/Retail Representative
  • Travel and Hotel Associate
  • Healthcare Specialist
  • Financial Associate
  • Telemarketer

Responsibilities:

  • Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.
  • Know the company products, services, policies, and procedures during the training period to effectively address customer inquiries.
  • Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

  • Amenable to working onsite (office-based)
  • Filipino Citizen, or hold relevant residence status
  • 18 years old and above
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
  • Candidates must be at least conversant in the English language.
  • Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have (Optional):

  • Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview. Apply now!

Job Type: Full-time

Salary: Php18,00.00 – Php26,00.00 per month

Benefits:

  • Health insurance
  • Life insurance

Schedule:

  • 8-hour shift
  • Day shift

Additional Information:

Position: Client Service Associate

Company: Outsourcing Solutions – BPO

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Eastwood City
Full Address 18th Floor, Outsourced Quality Assured Services, Citibank Square, Eastwood City Cyberpark, Bagumbayan, Quezon City, 1110 Metro Manila, Philippines
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Job Application Information

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Company Information

Outsourcing Solutions – BPO

Outsourcing Solutions is a leading Business Process Outsourcing (BPO) company based in the Philippines. With a team of highly skilled professionals, we offer a wide range of outsourcing solutions to global clients. Our services include customer support, technical support, data entry, virtual assistants, and more. We leverage the country’s abundant talent pool and cost-effective workforce to provide efficient and cost-efficient solutions. With a strong commitment to quality and client satisfaction, we strive to deliver exceptional results and help businesses streamline their operations. Partner with us to enhance your productivity and competitiveness.