Temporary Customer Support Specialist (LEVEL 2) Jobs at PartnerHero in Taguig, Metro Manila
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PartnerHero is currently accepting applications for the position of Temporary Customer Support Specialist (LEVEL 2) in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
PartnerHero operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | PartnerHero |
| Position: | Temporary Customer Support Specialist (LEVEL 2) |
| Job Location Type: | Hybrid |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly motivated and skilled Temporary Customer Support Specialist (Level 2) to join our dynamic team. As a Level 2 specialist, you will be responsible for providing exceptional customer support and resolving technical issues promptly and efficiently. This is a temporary position for a duration of [X] months.
Key Responsibilities:
- Responding to customer inquiries and resolving technical issues via phone, email, or chat
- Providing accurate and timely information to customers regarding product features and troubleshooting steps
- Collaborating with cross-functional teams to find appropriate solutions for complex issues
- Documenting customer interactions and maintaining an updated knowledge base
- Escalating unresolved issues to the respective teams for further investigation and resolution
Requirements:
- Previous experience in a customer support role, preferably in a technical environment
- Strong problem-solving skills and ability to handle difficult customers with professionalism and empathy
- Excellent communication skills, both written and verbal
- Ability to work under pressure and meet deadlines
- Familiarity with CRM software and ticketing systems
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Taguig |
| Google Map | Google Map |
Job Application Information
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