Philippines Jobs

Ticketing Agent | Non voice Jobs at Sapient BPO – Call Center in Marikina, Metro Manila

Sapient BPO - Call Center company logo
Published 9 months ago

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Welcome to our job portal, where Sapient BPO - Call Center is offering exciting employment opportunities for the position of Ticketing Agent | Non voice in the Marikina area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Sapient BPO - Call Center, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Sapient BPO - Call Center. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Sapient BPO – Call Center
Position:Ticketing Agent | Non voice
Region:Marikina - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

One-day hiring process. Earn up to 27k monthly. We are mass hiring for Call Center Agents as prior in our Metro sites.

Position Overview:

This role involves managing customer inquiries, resolving issues, and ensuring a positive experience for individuals using the ticketing platform.

Job Responsibilities:

  • Process ticket orders accurately and efficiently using ticketing systems or online platforms.
  • Provide information regarding event schedules, seating options, ticket prices, and availability.
  • Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

WHAT CAN WE OFFER?

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!

** THIS IS FOR AN ONSITE WORK SET UP **

Job Type: Full-time

Salary: Up to Php27,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Performance bonus

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Marikina
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
Google Map Google Map

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Company Information

Sapient BPO – Call Center

Sapient BPO is a leading call center company located in the Philippines. With a reputation for delivering exceptional customer service, Sapient BPO provides top-quality outsourcing solutions to businesses worldwide. They offer a wide range of services including customer support, technical support, sales, and back-office processes. Equipped with state-of-the-art technology and a highly skilled workforce, Sapient BPO ensures efficient and effective communication with customers, resulting in increased customer satisfaction and loyalty. With their commitment to excellence, Sapient BPO is the go-to partner for businesses seeking cost-effective and reliable call center solutions in the Philippines.