Customer Service Representative Jobs at HEALTHY INNOVATION DISTRIBUTION INC. in Quezon City, Metro Manila

HEALTHY INNOVATION DISTRIBUTION INC. is currently accepting applications for the position of Customer Service Representative in the Quezon City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

HEALTHY INNOVATION DISTRIBUTION INC. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Job Summary:

The Customer Service Representative is an integral member of the Marketing Department. She/He/Them will manage customer queries, complaints and will be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Job Types:

Full-time, Permanent

Salary:

Up to Php25,00.00 per month

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 10-hour shift
• Monday to Friday

Supplemental Pay Types:

• 13th-month salary
• Overtime pay

Education:

• Bachelor’s (Preferred)

Ability to Commute:

• Quezon City (Preferred)

Ability to Relocate:

• Quezon City: Relocate before starting work (Preferred)

Expected Start Date:

03/15/2024

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

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