Philippines Jobs

Chat Support Representative – Email / Gaming Account Jobs at Caldwell BPO – Central Luzon in Antipolo, Rizal

Caldwell BPO - Central Luzon company logo
Published 10 months ago

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Caldwell BPO - Central Luzon is currently accepting applications for the position of Chat Support Representative - Email / Gaming Account in the Antipolo area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Caldwell BPO - Central Luzon operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Caldwell BPO – Central Luzon
Position:Chat Support Representative - Email / Gaming Account
Region:Antipolo - Rizal, Rizal
Education:Confidential
Job Type:Full-time

Job Description

We are continuously looking for candidates for our team.

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections and Telco account.

Jobs Responsibilities:

  • Communicates with customer on the phone or by way of written correspondence to deal with concerns.
  • Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
  • Matching customers’ demands to Clients’ products and solutions and services.
  • Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in.
  • Communicating specific information to internal and external clients and sharing understanding with colleagues.

What Do We Offer?

  • An open, friendly and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives and employee perks and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php 16,00.00 – Php 27,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Rizal
City Antipolo
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Caldwell BPO – Central Luzon

Caldwell BPO is a leading business process outsourcing company based in Central Luzon, Philippines. With a strong focus on providing exceptional customer service, Caldwell BPO delivers a wide range of outsourced solutions to global clients. Committed to excellence, their dedicated team of professionals leverages cutting-edge technology and industry best practices to optimize business processes and drive success. With their strategic location and highly skilled workforce, Caldwell BPO is well-positioned to meet the evolving needs of businesses across various industries, offering cost-effective and quality-driven solutions.