Philippines Jobs

Customer Support Officer Jobs at Remote Employee BPO Philippines Inc. in San Fernando, Pampanga

Remote Employee BPO Philippines Inc. company logo
Published 9 months ago

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Remote Employee BPO Philippines Inc. is currently seeking applicants for the position of Customer Support Officer in the San Fernando area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Remote Employee BPO Philippines Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Remote Employee BPO Philippines Inc.
Position:Customer Support Officer
Region:Pampanga, San Fernando - Pampanga
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

A Customer Support Officer is responsible for assisting customers with inquiries, complaints, and technical issues. They act as a point of contact between the company and its customers, resolving problems and ensuring customer satisfaction.

The key responsibilities of a Customer Support Officer include:

  • Responding to customer inquiries via phone, email, or chat
  • Identifying and resolving customer issues or complaints
  • Providing accurate and timely information about products or services
  • Documenting customer interactions and details of inquiries
  • Escalating issues to appropriate departments when needed
  • Maintaining a high level of professionalism and customer service

To be successful in this role, candidates should have excellent communication and problem-solving skills. They should be patient, empathetic, and able to handle stressful situations. Previous experience in customer support or a related field is preferred.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Pampanga
City San Fernando
Full Address 3F, Remote Employee BPO - Baliti, Fortune Square Building, MacArthur Hwy, San Fernando, Pampanga, Philippines
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Job Application Information

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Company Information

Remote Employee BPO Philippines Inc.

Remote Employee BPO Philippines Inc. is a leading outsourcing company based in the Philippines. With a strong focus on remote work solutions, the company offers a wide range of business process outsourcing services to companies around the world. From customer support and virtual assistants to IT support and digital marketing, Remote Employee BPO Philippines Inc. provides cost-effective and efficient solutions to help businesses streamline their operations. With a highly skilled and dedicated workforce, state-of-the-art technology, and a commitment to delivering exceptional results, Remote Employee BPO Philippines Inc. is a trusted partner for companies seeking to outsource their business processes.