BPO Operations Supervisor – Live Chat Support Jobs at transcomos Asia Philippines, Inc. in Davao City, Davao del Sur
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
transcomos Asia Philippines, Inc. is currently seeking applicants for the position of BPO Operations Supervisor - Live Chat Support in the Davao City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
transcomos Asia Philippines, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | transcomos Asia Philippines, Inc. |
| Position: | BPO Operations Supervisor - Live Chat Support |
| Region: | Davao City - Davao del Sur, Davao del Sur |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a highly organized and motivated individual to join our team as a BPO Operations Supervisor for our Live Chat Support department. As a supervisor, you will play a key role in managing and leading a team of live chat agents to ensure exceptional customer service experience.
Your responsibilities will include overseeing daily operations, ensuring service level agreements are met, and providing coaching and training to team members. You will also be responsible for monitoring performance metrics, analyzing data, and implementing process improvements for increased productivity and customer satisfaction.
Requirements:
- Previous experience in BPO operations, specifically in live chat support
- Excellent communication and interpersonal skills
- Strong leadership abilities and the ability to motivate and inspire team members
- Analytical mindset with the ability to analyze data and implement strategies
- Proficiency in using live chat software and CRM systems
If you are a self-motivated individual with a passion for delivering exceptional customer service and have the necessary skills and experience, we would love to hear from you.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Davao del Sur |
| City | Davao City |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
