Philippines Jobs

Product Support Agent I Jobs at RealPage Philippines in Pasig, Metro Manila

RealPage Philippines company logo
Published 10 months ago

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RealPage Philippines is currently seeking applicants for the position of Product Support Agent I in the Pasig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

RealPage Philippines operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:RealPage Philippines
Position:Product Support Agent I
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a Product Support Agent I to join our team. As a Product Support Agent I, you will play a crucial role in delivering excellent customer service and technical support to our valued customers.

Your responsibilities will include assisting customers with product inquiries, troubleshooting technical issues, and providing timely resolution to ensure customer satisfaction. Furthermore, you will document customer interactions, escalate complex problems as needed, and collaborate with other teams to enhance product knowledge and improve processes.

To excel in this role, you should have excellent communication skills, both verbal and written. You must possess a strong technical aptitude, be detail-oriented, and have a passion for problem-solving. Previous experience in a customer support role and familiarity with product support tools is preferred.

If you are looking for a challenging yet rewarding opportunity to contribute to an innovative organization, this could be the perfect fit for you!

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasig
Full Address RealPage Philippines Inc. - Manila, 2nd Floor Rockwell Business Center, Tower 3, Meralco Compound, Ortigas Avenue, Pasig, 1604 Metro Manila, Philippines
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Company Information

RealPage Philippines

RealPage Philippines is a pioneering company in the Philippines, specializing in providing advanced software solutions for the real estate industry. With a strong commitment to innovation and cutting-edge technology, RealPage delivers a comprehensive suite of tools and services, including property management software, marketing solutions, and data analytics. With its extensive experience and expertise, RealPage has become the go-to choice for real estate professionals, helping them streamline operations, enhance customer experiences, and drive business growth. Located in the heart of the Philippines, RealPage Philippines continues to transform the real estate landscape with its innovative solutions.