Philippines Jobs

CSR – Travel account Jobs at SapientBPO – Fairview in Caloocan, Metro Manila

SapientBPO - Fairview company logo
Published 10 months ago

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SapientBPO - Fairview is currently accepting applications for the position of CSR - Travel account in the Caloocan area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

SapientBPO - Fairview operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:SapientBPO – Fairview
Position:CSR - Travel account
Region:Caloocan - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are looking for a Travel Representative for our Metro sites. This is an urgent hiring, submit your application now.

Responsibilities:

  • Answer inquiries from clients about travel products and services
  • Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
  • Provide advice and recommendations on travel destinations and activities
  • Handle customer complaints and resolve issues related to travel bookings
  • Achieve performance targets related to customer satisfaction and sales conversion

Qualifications:

  • High school diploma or equivalent required
  • Experience is not required
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
  • Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
  • Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
  • Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
  • Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you. Apply today!

Job Types: Full-time, Permanent, Fresh graduate

Salary: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Flextime
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Caloocan
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

SapientBPO – Fairview

SapientBPO – Fairview is a top-tier Business Process Outsourcing (BPO) company based in the Philippines. With a strong reputation for delivering exceptional customer service and process outsourcing solutions, SapientBPO – Fairview caters to a diverse range of global clients across multiple industries. They offer comprehensive services such as customer support, technical support, data analysis, and back-office operations. With a highly skilled workforce and state-of-the-art technology, SapientBPO – Fairview is committed to surpassing client expectations and driving business success.