Philippines Jobs

Hub Lead – Operations, Shopee Xpress (Magalang, Pampanga) Jobs at Shopee in Manila, Metro Manila

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Published 8 months ago

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Welcome to our job portal, where Shopee is offering exciting employment opportunities for the position of Hub Lead - Operations, Shopee Xpress (Magalang, Pampanga) in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Shopee, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Shopee. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Shopee
Position:Hub Lead - Operations, Shopee Xpress (Magalang, Pampanga)
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

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Department: Operations
Level: Experienced (Team Lead)
Location: Philippines – Manila

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud.

Job Description:
  • Manage the day to day operations within the hub using the daily performance report, track performance and team improvement
  • Ensure procedures and regulations are being followed through
  • Lead team briefing, weekly meeting with staff, regular meeting on team performance
  • Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
  • Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
  • Has held a leadership role in a division or team, within a warehouse or hub environment
Requirements:
  • Bachelor’s Degree or higher in related fields
  • Has held a leadership role in a division or team, within a warehouse or hub environment
  • Experienced in e-commerce fulfillment

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address Shopee Philippines, Seven NEO, 5th Ave, Taguig, Metro Manila, Philippines
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Company Information

Shopee

Shopee is a leading e-commerce platform in the Philippines, transforming the way people shop online. With a user-friendly interface and a wide range of products, Shopee provides a convenient and secure online marketplace for both sellers and buyers. The platform offers various features such as Shopee Mall, where shoppers can find authentic products from trusted brands, and Shopee Live, which allows sellers to showcase their products via live streaming. Shopee Philippines is committed to providing a seamless shopping experience, with fast delivery, secure payments, and excellent customer service.