Philippines Jobs

Operations Manager | BPO Jobs in Philippines Jobs at Gratitude Inc. in Manila, Metro Manila

Gratitude Inc. company logo
Published 10 months ago

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Welcome to our job portal, where Gratitude Inc. is offering exciting employment opportunities for the position of Operations Manager | BPO Jobs in Philippines in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Gratitude Inc., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Gratitude Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Gratitude Inc.
Position:Operations Manager | BPO Jobs in Philippines
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Are you a highly organized individual with strong leadership skills? Do you thrive in a fast-paced work environment? We are currently seeking an Operations Manager for our BPO company in the Philippines.

As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our company. Your main tasks will include managing a team of supervisors, monitoring performance and productivity, implementing strategies to improve efficiency, and ensuring excellent customer service delivery.

To be successful in this role, you should have proven experience in operations management within the BPO industry. You must possess excellent communication and problem-solving skills, as well as a deep understanding of industry trends and best practices.

Responsibilities:

  • Lead and manage a team of supervisors in meeting performance target
  • Ensure efficient workflow and resource allocation
  • Develop and implement strategies to enhance productivity and quality
  • Monitor and analyze key performance metrics
  • Identify areas for improvement and propose solutions
  • Ensure compliance with company policies and regulations

If you are a dynamic and results-oriented individual looking for a challenging role in operations management, we would love to hear from you.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address Gratitude Jobs Ahead, 504- B, Summit One Towers, Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines
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Company Information

Gratitude Inc.

Gratitude Inc. is a renowned customer service company based in the Philippines. With a strong commitment to providing exceptional service experiences, Gratitude Inc. has become a trusted partner for businesses worldwide. Their team of highly skilled professionals is dedicated to building strong customer relationships and ensuring customer satisfaction. Through their innovative solutions and personalized approach, Gratitude Inc. helps businesses achieve their customer service goals and drive success. With their impeccable track record and unwavering focus on delivering excellence, Gratitude Inc. is a leading choice for companies seeking outstanding customer service in the Philippines.