Telco Associate (CSR) Jobs at South BPO in Quezon City, Metro Manila
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Company South BPO is offering job opportunities for the position of Telco Associate (CSR) in the Quezon City area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
South BPO operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | South BPO |
| Position: | Telco Associate (CSR) |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Job Type: Full-time
Salary: Php15,00.00 – Php27,00.00 per month
Benefits:
- Company car
- Company events
- Free parking
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8-hour shift
Supplemental pay types:
- 13th-month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
Additional Information:
- Position: Telco Associate (CSR)
- Company: South BPO
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Dynamic Business Outsourcing Solutions PH, Unit 606, 6th Floor, The Spark Place P. Tuazon cor. 10th Ave Araneta Center, Cubao, Quezon City, 1109 Metro Manila, Filipinas |
| Google Map | Google Map |
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