Philippines Jobs

Telephone Support – Technical Support Jobs at ConnectOS in Mandaluyong, Metro Manila

ConnectOS company logo
Published 8 months ago

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Welcome to our job portal, where ConnectOS is offering exciting employment opportunities for the position of Telephone Support - Technical Support in the Mandaluyong area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with ConnectOS, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with ConnectOS. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:ConnectOS
Position:Telephone Support - Technical Support
Region:Mandaluyong - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a skilled and enthusiastic individual for the position of Telephone Support – Technical Support. As a member of our support team, you will be responsible for assisting customers with technical issues over the phone.

Your main responsibilities will include troubleshooting hardware and software problems, providing step-by-step instructions, and ensuring customer satisfaction. You will also be expected to log customer interactions and maintain a high level of professionalism and product knowledge at all times.

To excel in this role, you should possess excellent communication skills, both verbal and written, as well as a strong technical background. You should be able to quickly identify problems and offer solutions in a clear and concise manner.

Experience in a similar support role and a good understanding of computer systems and software will be considered a plus. A friendly and patient demeanor is essential when dealing with customers who may be frustrated or unfamiliar with technology.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Mandaluyong
Full Address Level 30, ConnectOS Philippines, Mega Tower, Epifanio de los Santos Ave, Mandaluyong, 1550 Metro Manila, Philippines
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Company Information

ConnectOS

ConnectOS is a renowned IT solutions provider based in the Philippines. With a focus on innovation and customer satisfaction, the company offers a wide range of services including software development, network infrastructure, cybersecurity, and cloud solutions. Their team of highly skilled professionals works closely with clients to understand their unique business requirements and deliver tailored solutions that drive growth and efficiency. With a strong commitment to quality and cutting-edge technology, ConnectOS has established itself as a trusted partner for businesses looking to optimize their IT infrastructure and achieve digital transformation.