Service Delivery Operations Analyst Jobs at CIBI INFORMATION INC in Makati, Metro Manila
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CIBI INFORMATION INC is currently seeking applicants for the position of Service Delivery Operations Analyst in the Makati area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
CIBI INFORMATION INC operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | CIBI INFORMATION INC |
| Position: | Service Delivery Operations Analyst |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
The Service Delivery Operations Analyst is a key role in our organization, responsible for ensuring efficient and effective service delivery operations. The primary focus of this position is to monitor, analyze, and improve service delivery processes to ensure maximum customer satisfaction.
The successful candidate will be responsible for collecting and analyzing data related to service delivery, identifying areas for improvement, and implementing process enhancements. They will collaborate with cross-functional teams to develop and implement service improvement initiatives, monitor key performance indicators, and provide regular reports on service delivery performance.
Key requirements for this role include a strong analytical mindset, excellent problem-solving skills, and the ability to effectively communicate and collaborate with stakeholders. Proficiency in data analysis tools and project management methodologies is highly desired.
In addition, the Service Delivery Operations Analyst must have a keen eye for detail, as they will be responsible for identifying and resolving issues that may impact service delivery. This role requires a proactive and results-oriented individual who can work independently as well as part of a team.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | 2F, CIBI Information, Inc., Salustiana D. Ty Tower, 104 Paseo de Roxas, Legazpi Village, Makati, 1200 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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