Philippines Jobs

Customer Service Representative – Non-Voice Jobs at Shore Solutions in Pasig, Metro Manila

Shore Solutions company logo
Published 8 months ago

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Welcome to our job portal, where Shore Solutions is offering exciting employment opportunities for the position of Customer Service Representative - Non-Voice in the Pasig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Shore Solutions, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Shore Solutions. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Shore Solutions
Position:Customer Service Representative - Non-Voice
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a Customer Service Representative who specializes in Non-Voice communication to join our team. As a Customer Service Representative – Non-Voice, your primary responsibility will be to assist customers with their inquiries, complaints, and concerns through written communication channels.

Your main tasks will include responding to customer emails, chats, and messages on social media platforms in a professional and timely manner. You will ensure that all customer interactions are handled effectively, maintaining a high level of customer satisfaction.

Key Qualifications:

  • Excellent written communication skills in English
  • Ability to handle customer inquiries with empathy and understanding
  • Prior experience in a similar role is preferred but not required
  • Proficiency in using online communication tools and platforms

We offer a competitive salary package, a supportive work environment, and the opportunity for growth and development within the company. If you are passionate about providing excellent customer service and enjoy working in a non-voice communication role, we would love to hear from you.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Pasig
Full Address H3J3+2MX Shore Solution LLC - Greenfield District, Sto. Cristo, Mandaluyong, Metro Manila, Philippines
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Job Application Information

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Company Information

Shore Solutions

Shore Solutions is a leading Business Process Outsourcing (BPO) company based in the Philippines. With decades of experience, Shore Solutions offers a wide range of outsourcing services, including customer service, technical support, IT solutions, digital marketing, and more. The company’s dedicated team of professionals, state-of-the-art infrastructure, and commitment to excellence ensure that clients receive top-notch BPO solutions. Shore Solutions is known for its efficient operations, cost-effective services, and ability to adapt to the evolving needs of businesses, making it a preferred outsourcing partner in the Philippines.