Customer Service Representative (Japanese) Jobs at OG (POGO Korean Company) in Makati, Metro Manila
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OG (POGO Korean Company) is currently accepting applications for the position of Customer Service Representative (Japanese) in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
OG (POGO Korean Company) operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | OG (POGO Korean Company) |
| Position: | Customer Service Representative (Japanese) |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated and proficient Japanese Customer Service Representative to join our dynamic team. As a Japanese Customer Service Representative, you will be responsible for providing exceptional customer support to our Japanese-speaking clients via various communication channels including phone, email, and chat.
Key Responsibilities:
- Respond promptly and effectively to customer inquiries, concerns, and complaints in Japanese.
- Provide accurate information regarding products, services, and company policies to Japanese-speaking customers.
- Assist customers with order processing, account management, and troubleshooting technical issues.
- Collaborate with internal teams to escalate and resolve complex customer issues in a timely manner.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Continuously strive to improve customer satisfaction and retention rates.
- Adhere to company guidelines and standards for quality assurance and performance metrics.
- Stay updated on product features, promotions, and industry trends to better assist customers.
Qualifications:
- Fluent in Japanese (written and verbal) with excellent communication skills.
- Prior experience in customer service or a related field preferred.
- Customer-oriented mindset with a passion for delivering exceptional service.
- Can start immediately.
Job Type: Full-time
Salary: Php50,00.00 – Php100,00.00 per month
Benefits:
- Company Christmas gift
- Company events
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Monday to Friday
Supplemental pay types:
- 13th-month salary
- Overtime pay
- Yearly bonus
Language:
- Japanese (Preferred)
- English (Preferred)
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Cinema Level, 4th Floor, Myungrang Hotdog, Ayala Malls Circuit, Hippodromo, Makati, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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