Philippines Jobs

CSR Call Center Agents Jobs at Orbit Teleservices Philippines in Quezon City, Metro Manila

Orbit Teleservices Philippines company logo
Published 10 months ago

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Orbit Teleservices Philippines is thrilled to announce job openings for the position of CSR Call Center Agents in the Quezon City area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Orbit Teleservices Philippines, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Orbit Teleservices Philippines.

Job Information

Company:Orbit Teleservices Philippines
Position:CSR Call Center Agents
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.

List of vacancies we have for you:

  • Customer Service Representative
  • Technical Support Representative
  • Sales/Retail Representative
  • Travel and Hotel Associate
  • Healthcare Specialist
  • Financial Associate
  • Telemarketer

Responsibilities:

  • Identify and assess customers’ needs, inquiries, or concerns and provide accurate and appropriate solutions using provided scripts and procedures.
  • Know the company’s products, services, policies, and procedures during the training period to effectively address customer inquiries.
  • Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

  • FINANCIAL TECH CAMPAIGN 1 (Finance Platform) (Priority)

– At least 6 months of customer service and/or Financial Background.

– C1 to B2 Communication Skills.

– Excellent Communication Skills.

– Amenable to report on-site.

  • Filipino Citizen, or hold relevant residence status.
  • 18 years old and above.
  • High school diploma or equivalent; further education or relevant certifications will be a plus.
  • Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have (Optional):

  • Proven customer service experience, preferably in a call center or customer support environment.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Quezon City
Full Address Orbit Communication Systems, 17 B Fisheries, Quezon City, 1128 Metro Manila, Philippines
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Company Information

Orbit Teleservices Philippines

Orbit Teleservices Philippines is a prominent Business Process Outsourcing (BPO) company operating in the Philippines. With state-of-the-art infrastructure and a highly skilled workforce, Orbit provides exceptional customer service and back-office support to various industries worldwide. Their comprehensive range of services includes customer care, technical support, lead generation, and data management. Orbit is committed to delivering excellence through innovation, efficiency, and continuous improvement. With a strong focus on client satisfaction, Orbit Teleservices Philippines has established itself as a trusted partner for businesses seeking reliable and cost-effective BPO solutions in the Philippines.