Philippines Jobs

Customer Service Representative Jobs at Vivo Philippines in Pasig, Metro Manila

Vivo Philippines company logo
Published 8 months ago

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Welcome to our job portal, where Vivo Philippines is offering exciting employment opportunities for the position of Customer Service Representative in the Pasig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Vivo Philippines, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Vivo Philippines. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Vivo Philippines
Position:Customer Service Representative
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

Key Responsibilities & Duties:

  • Responsible in providing excellent customer service in all platforms of vivo (email, phone, chat, social media)
  • Accurately encode all inquiries in the company’s CRM.
  • Responsible in taking care of the customers maintenance work orders, follow up and solve their problems in a timely manner.
  • Act as brand ambassadors of vivo in each platform showing professionalism, and eagerness to resolve each inquiry across PH, AU, SG regions.

Job Requirements:

  • College Graduate or College Level with considerable call center or customer service experience.
  • Good English communication skills.
  • Familiar with mobile phone product functions, operations and popular APP applications, computer/communication is preferred.
  • Ability to handle stress and can provide exceptional customer service to each customer.
  • Familiar with office software operations such as MS OFFICE.
  • Experience in call center or customer service voice and non-voice account is preferred.

Job Type: Full-time

Salary: Php18,00.00 – Php24,00.00 per month

Benefits:

  • Health insurance
  • Pay raise

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Performance bonus

Application Question(s):

  • Are you amenable to work 6x a week?

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasig
Full Address vivo Philippines, Philippine Stock Exchange Centre, Exchange Road 33F, East Tower, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
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Company Information

Vivo Philippines

Vivo Philippines is a leading technology company that focuses on the design, development, and manufacturing of smartphones and accessories. With a strong presence in the Philippines, Vivo offers innovative and high-quality products that cater to the diverse needs of consumers. Committed to providing a seamless user experience, Vivo constantly invests in cutting-edge technology and designs its products to be stylish and user-friendly. As a renowned brand in the Philippines, Vivo continues to expand its market reach and provide reliable mobile solutions to its customers.