Technical Support – Entry level Jobs at Systemantech INC in Quezon City, Metro Manila
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Systemantech INC is thrilled to announce job openings for the position of Technical Support - Entry level in the Quezon City area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Systemantech INC, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Systemantech INC.
Job Information
| Company: | Systemantech INC |
| Position: | Technical Support - Entry level |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
As a Technical Support – Entry Level at Systemantech INC, you will be responsible for providing support to end-users in various IT-related tasks. We are looking for individuals who possess strong troubleshooting skills, good communication abilities, and a customer-oriented personality.
Qualifications:
- Strictly at least 6 months’ work experience with an IT Related role.
- Good at CPU hardware and software troubleshooting / Printer Troubleshooting / Network basics.
- Good verbal and written communication skills.
- Have customer service and rapport-building skills.
- Problem-solving and troubleshooting skills.
- Intermediate analytical and organizational skills with strong attention to detail.
- Willingness to do fieldwork if required.
- Basic knowledge of ticketing systems.
- Basic knowledge in Server, Router, and Switches installation.
- Customer-oriented personality.
- Flexibility in fieldwork.
Responsibilities:
- Responsible for the deployment, installation, pull-out, and configuration of PC, Laptop, and Printer.
- Diligently attend to assigned tickets and provide support within the specified SLAs.
- Provide level 1 (phone & remote) and level 2 (on-site) support.
- Regularly update the helpdesk on the status of assigned service requests or incidents.
- Report and update the helpdesk on incidents or service requests encountered beyond the assigned service request.
- Assist end-users on standard applications and specialized software.
- Troubleshoot hardware problems, replace defective parts, and escalate when necessary.
- Responsible for formatting/cloning PC, desktop, laptops.
- Perform network connection configuration, testing, and basic troubleshooting.
- Perform regular checkups of PC desktop/laptop and apply necessary updates.
- Escalate problems that require immediate attention.
- Perform other relevant tasks as assigned.
Job Type: Full-time
Salary: Php16,00.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Shift system
Supplemental Pay Types:
- 13th-month salary
- Overtime pay
- Performance bonus
Education:
- Bachelor’s (Required)
Language:
- English (Required)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Systemantech Inc., 145 Mo. Ignacia Ave, Diliman, Quezon City, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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