Technical Support Specialist Jobs at Supportware Philippines in Taguig, Metro Manila
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Supportware Philippines is currently accepting applications for the position of Technical Support Specialist in the Taguig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Supportware Philippines operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Supportware Philippines |
| Position: | Technical Support Specialist |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
- The Technical Support Specialist is responsible for day-to-day technical tasks via the company’s IT Ticketing system, relating to supporting, installing, maintaining, troubleshooting, and documenting PC hardware, operating systems, software applications, printers, peripherals, and phones for the entire organization. This position can be entry-level but would prefer a min of 2 years of desktop support experience.
- This position may also include low-level network, systems, and application administration functions. The position will be remotely based supporting our locations across the U.S.
- This position will work closely with other team members, end users, and hospitality guests to provide technical support, problem resolution, and training in person, via telephone, or at remote locations. Due to this, the Technical Support Specialist will need to be proficient and comfortable working in a “hands-on”, guest-facing capacity in a help desk environment where customer service, thoroughness and excellent communication skills are essential to success.
- Duties are performed at the direction of and under the supervision of the IT Help Desk Manager and occasionally senior staff members. Some afterhours/weekend support can be expected.
- Perform other duties as assigned.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | Supportware Philippines, 20th Floor, Picadilly Star Building, 4th Avenue, corner 27th Street, Taguig, 1634 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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