Helpdesk Analyst Jobs at ConnectOS in Mandaluyong, Metro Manila
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Welcome to our job portal, where ConnectOS is offering exciting employment opportunities for the position of Helpdesk Analyst in the Mandaluyong area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with ConnectOS, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with ConnectOS. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | ConnectOS |
| Position: | Helpdesk Analyst |
| Region: | Mandaluyong - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
A Helpdesk Analyst is responsible for providing technical support and assistance to users in need of computer hardware, software, and network troubleshooting. They play a crucial role in ensuring that computer systems and networks run smoothly within an organization.
Key responsibilities of a Helpdesk Analyst include:
- Answering user inquiries and resolving technical issues via phone, email, or in-person
- Providing step-by-step guidance to users for problem resolution
- Identifying and escalating complex issues to the appropriate support teams
- Maintaining records of user interactions and issue resolutions
- Installing, configuring, and troubleshooting computer hardware and software
- Assisting with the setup and support of network devices and connectivity
- Creating and maintaining technical documentation and knowledge base articles
Qualified candidates for the role of Helpdesk Analyst should have strong communication and problem-solving skills. They should be knowledgeable in various operating systems, software applications, and networking concepts.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Mandaluyong |
| Full Address | Level 30, ConnectOS Philippines, Mega Tower, Epifanio de los Santos Ave, Mandaluyong, 1550 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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