Philippines Jobs

Team Lead, Service Delivery Jobs at TTEC in Santa Rosa City, Laguna

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Published 10 months ago

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TTEC is currently seeking applicants for the position of Team Lead, Service Delivery in the Santa Rosa City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

TTEC operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:TTEC
Position:Team Lead, Service Delivery
Region:Laguna, Santa Rosa City - Laguna
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a highly motivated and experienced individual to join our team as a Team Lead, Service Delivery. In this role, you will be responsible for supervising a team of service delivery professionals and ensuring the smooth and efficient delivery of services to our clients.

As a Team Lead, Service Delivery, you will be tasked with managing the daily operations of the team, including assigning tasks, monitoring performance, and providing coaching and feedback to team members. You will also be responsible for developing and implementing strategies to improve service delivery processes and customer satisfaction.

To be successful in this role, you should have a strong background in service delivery and excellent leadership and communication skills. You should also have a track record of delivering results and meeting targets.

Key responsibilities:

  • Supervise a team of service delivery professionals
  • Assign tasks and monitor performance
  • Provide coaching and feedback to team members
  • Develop and implement strategies to improve service delivery processes
  • Ensure customer satisfaction

If you are a driven and dynamic individual who thrives in a fast-paced environment, we would love to hear from you. Please send your CV and cover letter to [email address] before [deadline].

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Laguna
City Santa Rosa City
Full Address 2nd Level, TTEC Santa Rosa, Robinsons Place, Old National Hi-Way, Santa Rosa, 4026 Laguna, Philippines
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Company Information

TTEC

TTEC is a renowned company that specializes in delivering exceptional customer experience solutions. Operating in the Philippines, TTEC offers a wide range of services, including customer support, technical assistance, sales, and more. With a strong focus on digital transformation, TTEC leverages cutting-edge technologies and industry expertise to help businesses improve their customer interactions and drive growth. Committed to delivering world-class services, TTEC Philippines ensures customer satisfaction through highly skilled professionals, advanced analytics, and personalized solutions. As a trusted partner for global brands, TTEC continues to shape the customer experience landscape in the Philippines.