Technical Support Specialist Jobs at Emapta in Muntinlupa, Metro Manila
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Emapta is currently seeking applicants for the position of Technical Support Specialist in the Muntinlupa area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Emapta operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Emapta |
| Position: | Technical Support Specialist |
| Region: | Metro Manila, Muntinlupa - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
A Technical Support Specialist is responsible for providing technical assistance and support to customers who are experiencing issues with computer systems, software applications, and hardware devices. This includes troubleshooting problems, diagnosing and resolving technical issues, and providing guidance and advice to customers. The Technical Support Specialist may be required to interact directly with customers via phone, email, or in person. They should possess excellent communication skills, have a strong knowledge of computer systems and software, and be able to work well under pressure.
Responsibilities may include:
- Responding to customer inquiries in a timely manner
- Diagnosing and resolving technical issues
- Providing guidance and advice to customers
- Installing and configuring computer systems and software
- Training customers on new products or services
Qualifications:
- Strong technical knowledge of computer systems, software, and hardware
- Excellent problem-solving and troubleshooting skills
- Effective communication and customer service skills
- Ability to work well in a team and independently
- Experience in a similar technical support role is preferred
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Muntinlupa |
| Full Address | Emapta - ASB, Alabang, Filinvest Corporate City, 6/F Asian Star Building, ASEAN Dr, Alabang, Muntinlupa, 1781 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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