Customer Support Representative Jobs at Emapta in Manila, Metro Manila
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Emapta is currently seeking applicants for the position of Customer Support Representative in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Emapta operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Emapta |
| Position: | Customer Support Representative |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
As a Customer Support Representative, you will play a crucial role in ensuring customer satisfaction and resolving their inquiries and issues. Your main responsibilities will include:
- Responding to customer inquiries via phone, email, or live chat in a timely and professional manner
- Providing accurate and helpful information to customers regarding product features, usage, troubleshooting, and other related inquiries
- Assisting customers with placing orders, processing returns, and resolving any billing or shipping issues
- Maintaining accurate customer records and ensuring all interactions are properly documented
- Escalating unresolved issues or complex inquiries to the appropriate teams for further assistance
We are looking for candidates who have excellent communication and problem-solving skills. The ideal candidate should be patient, empathetic, and have the ability to remain calm under pressure.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Emapta, 5th Floor, Saint Francis Square Corporate Center Julia Vargas, cor Bank Dr, Ortigas Center, Mandaluyong, 1550 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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