Philippines Jobs

Customer Support for Airline Reservations Account – Ticketing Agent Jobs at SapientBPO – Caloocan in Malate, Metro Manila

SapientBPO - Caloocan company logo
Published 8 months ago

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SapientBPO - Caloocan is currently accepting applications for the position of Customer Support for Airline Reservations Account - Ticketing Agent in the Malate area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

SapientBPO - Caloocan operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:SapientBPO – Caloocan
Position:Customer Support for Airline Reservations Account - Ticketing Agent
Region:Malate - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Earn up to 25k monthly

We are looking for Travel Representative as prior in our Metro sites

This is for urgent hiring, submit your application now

Responsibilities:

  • Answer inquiries from clients about travel products and services
  • Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
  • Provide advice and recommendations on travel destinations and activities
  • Handle customer complaints and resolve issues related to travel bookings
  • Achieve performance targets related to customer satisfaction and sales conversion

Qualifications:

  • High school diploma or equivalent required
  • Experience is not required
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs
  • Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints
  • Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies
  • Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus
  • Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you. Apply today

Job Types:

Full-time, Permanent, Fresh graduate

Salary:

Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Flextime
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th-month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Malate
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

SapientBPO – Caloocan

SapientBPO – Caloocan is a leading outsourcing company located in the bustling city of Caloocan, Philippines. With a strong commitment to delivering exceptional business process outsourcing solutions, SapientBPO – Caloocan helps businesses optimize their operations and improve customer satisfaction. Their team of highly skilled professionals offers a wide range of services, including customer support, back-office support, data entry, and technical support. With state-of-the-art facilities and cutting-edge technology, SapientBPO – Caloocan provides cost-effective and reliable solutions to companies worldwide, enabling them to focus on their core competencies and achieve their business goals.