Processing Assistant – Operations Jobs at IPASS Business Processing Services Inc. in Davao City, Davao del Sur

IPASS Business Processing Services Inc. is currently accepting applications for the position of Processing Assistant - Operations in the Davao City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

IPASS Business Processing Services Inc. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

The Processing Assistant is mainly responsible for the end-to-end documentation, processing, and coordination of the requirements of the service the customer signed up for in IPASS. The tasks may involve encoding, updating, and filing of records, maintenance of databases, monitoring, and communication of the progress of the client’s sought service.

Minimum Requirements:

• Graduate of 4-year degree in Business, Marketing, Entrepreneurship and/or other equivalent programs.
• Background in customer service and/or back office (document processing, process coordination, etc.) is a plus.
• Good verbal and written communication skills.
• Customer service-oriented and keen to details.
• Typing Speed of 40 words-per-minute with 95% accuracy.
• Willing to undergo 15-day training.
• Ability to work in a fast-paced environment.
• Amenability to learn new things and keep self abreast with updates on laws, regulations, policies, methods, procedures, etc.
• Amenability to work on-site in Davao City.

Responsibilities:

• Initiate exam application process of client’s availed service.
• Cater inquiries through phone calls, email, chat, in-person, and other social media platforms.
• Encode details, revise and coordinate the application forms with the client.
• Submit the application to the designated international office.
• Update the client and the database on the status of their application.
• Monitor the progress and due dates of the client’s application.
• May process exam registration and exam scheduling.
• May send exam results and post-exam instructions via email.

Job Types: Full-time, Permanent

Salary: Php13,00.00 – Php15,00.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Paid training

Schedule:

• 8-hour shift
• Day shift

Supplemental pay types:

• 13th-month salary
• Commission pay

Education:

• Bachelor’s (Required)

Ability to Commute:

• Davao City (Required)

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address