Philippines Jobs

Business Process Excellence Project Manager II Jobs at TELUS International in Pasig, Metro Manila

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Published 9 months ago

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TELUS International is currently seeking applicants for the position of Business Process Excellence Project Manager II in the Pasig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

TELUS International operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:TELUS International
Position:Business Process Excellence Project Manager II
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a dynamic and experienced Business Process Excellence Project Manager II to join our team. In this position, you will oversee and drive process improvement initiatives across the organization, with a focus on enhancing operational efficiency and effectiveness.

Responsibilities:

  • Lead cross-functional teams to identify, analyze, and optimize business processes to achieve continuous improvement and operational excellence
  • Develop and implement process improvement strategies, tools, and methodologies to drive sustainable results
  • Collaborate with stakeholders to understand their needs and requirements, and translate them into actionable plans
  • Monitor and measure process performance through data analysis and metrics, and provide regular progress reports to management
  • Provide coaching and guidance to team members on process improvement methodologies, tools, and techniques

Qualifications:

  • Bachelor’s degree in Business Administration, Engineering, or a related field
  • Minimum of 5 years of experience in business process improvement, project management, or related roles
  • Demonstrated experience in leading and implementing process improvement initiatives
  • Strong analytical skills and the ability to collect, analyze, and interpret data
  • Excellent communication and interpersonal skills
  • Certification in Lean Six Sigma or other relevant methodologies is preferred

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Pasig
Full Address TELUS International Philippines - Discovery Centre, 31/F Discovery Centre, ADB Avenue, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
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Company Information

TELUS International

TELUS International is a renowned global customer experience and business process outsourcing (BPO) company with a strong presence in the Philippines. With over 16,00 employees, the company is dedicated to delivering exceptional customer service and support across various industries. TELUS International Philippines offers a wide range of services, including technical support, sales, customer care, and digital services. They prioritize employee well-being and continuously invest in training and development programs, resulting in a highly skilled workforce. TELUS International’s commitment to client satisfaction and creating meaningful connections sets them apart in the BPO industry.