Client Technology Representative II Jobs at CWT in Taguig, Metro Manila
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CWT is currently accepting applications for the position of Client Technology Representative II in the Taguig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
CWT operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | CWT |
| Position: | Client Technology Representative II |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
CWT is currently seeking a Client Technology Representative II to join our team. As a global single point of contact for Client Executive teams, your primary responsibility will be to handle site administration and maintenance requests.
Key Responsibilities:
- Acts as a global single point of contact for Client Executive teams in relation to Site Administration/Maintenance requests.
- Interacts and coordinates directly with Client Executives and multiple CWT teams.
- Completes a wide range of tasks and has specialized administration knowledge in various travel tools such as Concur, Cytric, GetThere, KDS, Deem, STO, Zillious, Traveldoo, and Zeno.
- Provides timely acknowledgement and solution for site administration/maintenance requests.
- Manages and accurately documents requests via online request management tool.
- Consistently responds to Client Executive inquiries within SLA targets.
Qualifications:
- Bachelor’s degree or equivalent experience preferred
- Fluent in location required language(s) and proficiency in English
- Online Booking Tool certified training
- CWT Tools knowledge
- GDS experience
- Good travel industry knowledge
- Ability to handle complex maintenance requests in OBT’s
- Ability to work in a global, multicultural environment
- Ability to work independently and set expectations to effectively manage workflow
- Excellent communication skills, both written and verbal
Primary Location: Taguig
Work Arrangement: Home
Employment type: Standard
Job Family: Client Technical Support
Scope: Global
Travel: No
Shift: Day Job
Organization: TX_Platform Performance_Digital Implementation
Job Posting: Feb 8, 2024
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | G2PV+8QF CWT Philippines (Formerly, Carlson Wagonlit Travel), Taguig, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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