Service Desk Specialist with English Jobs at Directpl PHL, Inc. in Manila, Philippines
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Welcome to our job portal, where Directpl PHL, Inc. is offering exciting employment opportunities for the position of Service Desk Specialist with English in the Manila area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Directpl PHL, Inc., we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Directpl PHL, Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Directpl PHL, Inc. |
| Position: | Service Desk Specialist with English |
| Region: | Manila - Philippines, Philippines |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly skilled Service Desk Specialist with strong English proficiency to join our team. As a Service Desk Specialist, you will play a crucial role in providing efficient and effective technical support to our clients.
Your responsibilities will include:
- Responding to client inquiries and resolving technical issues via phone, email, or chat.
- Collaborating with cross-functional teams to address and escalate complex problems.
- Tracking, documenting, and maintaining accurate records of client interactions and issue resolutions.
- Assisting with the development and implementation of service improvement initiatives.
Requirements:
- Excellent spoken and written English skills.
- Proven experience in a service desk or technical support role.
- Strong problem-solving and troubleshooting abilities.
- Adept at multitasking and managing competing priorities.
- Customer-focused with excellent communication and interpersonal skills.
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we invite you to submit your CV and cover letter to [email address] before [application deadline].
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Philippines |
| City | Manila |
| Full Address | Directpl PHL, inc., Office W 12/F Four/NEO Bld 4th Ave, Cor 30th St, Taguig, Metro Manila, Philippines |
| Google Map | Google Map |
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