Customer Service Representative Jobs at TDCX (PH) Inc in Mandaluyong, Metro Manila
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TDCX (PH) Inc is currently accepting applications for the position of Customer Service Representative in the Mandaluyong area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
TDCX (PH) Inc operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | TDCX (PH) Inc |
| Position: | Customer Service Representative |
| Region: | Mandaluyong - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
A Customer Service Representative is responsible for providing excellent customer support and assistance. They handle customer inquiries, complaints, and requests in a professional and efficient manner. This position requires strong communication skills, both verbal and written, as well as outstanding problem-solving abilities.
Key Responsibilities:
- Responding to customer inquiries via email, phone, or chat in a timely and courteous manner.
- Resolving customer complaints and issues effectively, escalating them when necessary.
- Providing product information, troubleshooting assistance, and guidance to customers.
- Maintaining accurate and detailed customer records and interactions.
- Collaborating with other team members and departments to ensure customer satisfaction.
Qualifications:
- Excellent communication and customer service skills.
- Strong problem-solving and critical-thinking abilities.
- Ability to work well in a team environment.
- Attention to detail and strong organizational skills.
- Prior experience in a similar customer service role is preferred.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Mandaluyong |
| Full Address | TDCX (PH) - Sheridan Campus, North Tower, Rockwell Business Center Sheridan, Sheridan, cor United St, Mandaluyong, 1554 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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