On Call Specialist Jobs at CALLMAX SOLUTIONS INC. in Imus, Cavite
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CALLMAX SOLUTIONS INC. is currently accepting applications for the position of On Call Specialist in the Imus area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
CALLMAX SOLUTIONS INC. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | CALLMAX SOLUTIONS INC. |
| Position: | On Call Specialist |
| Region: | Cavite, Imus - Cavite |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Responsibilities:
- Receive and manage incoming calls from clients, caregivers, and healthcare professionals in a professional and courteous manner.
- Identify the purpose of each call and determine the appropriate course of action.
- Provide information, assistance, and guidance to callers regarding home health care services, schedules, and general inquiries.
- Accurately document call details, including caller information, concerns, and actions taken, in the designated systems or software.
- Collaborate with the on-call team and field staff to ensure appropriate follow-up and resolution of calls.
- Maintain an up-to-date knowledge of services, policies, and procedures to effectively address caller inquiries.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a call receptionist or customer service role is preferred.
- Excellent communication skills, both verbal and written, with a clear and professional telephone manner.
- Strong interpersonal skills and the ability to remain calm and composed in stressful situations.
- Proficiency in using phone systems, voicemail systems, and computer applications.
- Attention to detail and strong organizational skills to accurately document call information.
- Ability to multitask, prioritize, and handle a high volume of calls efficiently.
Job Type: Full-time
Pay: Php15,00.00 – Php18,00.00 per month
Schedule:
- 8 hour shift
Application Question(s):
- Are you excellent in communication skills?
- Are you willing to work onsite in Imus Cavite?
Experience:
- Customer service: 1 year (Preferred)
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Cavite |
| City | Imus |
| Full Address | Cavite Jobs - Callmax Solutions, T. De Castro Building, 2 Emilio Aguinaldo Hwy, Imus, 4103 Cavite, Philippines |
| Google Map | Google Map |
Job Application Information
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