Hub Lead – Operations Jobs at Shopee in Manila, Philippines
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Company Shopee is offering job opportunities for the position of Hub Lead - Operations in the Manila area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Shopee operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Shopee |
| Position: | Hub Lead - Operations |
| Region: | Manila - Philippines, Philippines |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Department: Operations
Level: Experienced (Team Lead)
Location: Philippines – Manila
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Manage the day to day operations within the hub using the daily performance report, track record of high performance and team improvement
- Ensure procedures and regulations are enforced
- Lead team briefing, weekly meeting with staff, regular meeting on team performance
- Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
- Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
Requirements:
- Bachelor’s Degree or higher in related fields
- Has held a leadership role in a division or team, within a warehouse or hub environment
- Minimum of 4 years experience in Supply Chain & Logistics Industry
- Experienced in e-commerce fulfilment
- Other tasks related to the operations of the hub.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Philippines |
| City | Manila |
| Google Map | Google Map |
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