Non-Voice/Chat Support Jobs at TDCX in Pasig, Metro Manila
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TDCX is currently seeking applicants for the position of Non-Voice/Chat Support in the Pasig area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
TDCX operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | TDCX |
| Position: | Non-Voice/Chat Support |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections, and Telco account
Job Responsibilities:
- Communicates with the customer on the phone or by way of written correspondence to deal with concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer the caller.
- Matching customers’ demands to Clients’ products and solutions and services.
- Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in.
- Communicating specific information to internal and external clients and sharing understanding with colleagues.
What Do We Offer?
- An open, friendly, and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive Salary.
- 13th Month Pay.
- HMO with 3 free Beneficiaries on Day One.
- 20% ND Maternity/Paternity Leave.
- Opportunity for rapid career growth for Top Performers.
- Retirement/Life Insurance for Qualified Staff.
- Work-life Balance Processes and Programs.
Job Type
Full-time
Salary
Php20,00.00 – Php25,00.00 per month
Benefits
- Health insurance
- Life insurance
Schedule
- 8-hour shift
- Monday to Friday
Supplemental Pay Types
- Commission pay
Language
- English (Preferred)
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | TDCX (PH) - Gamma Campus, Robinsons Cyberscape Gamma, Ruby Rd, Ortigas Center, Pasig, 1605 Metro Manila, Philippines |
| Google Map | Google Map |
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