Customer Service Associate Jobs at Northern BPO in Bacoor, Cavite
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Northern BPO is thrilled to announce job openings for the position of Customer Service Associate in the Bacoor area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Northern BPO, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Northern BPO.
Job Information
| Company: | Northern BPO |
| Position: | Customer Service Associate |
| Region: | Bacoor - Cavite, Cavite |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Looking for a job you can grow with? We are seeking a talented and motivated individual.
Job Responsibilities:
- Handling customer inquiries: Call center agents must be knowledgeable about the company’s products and services and be able to provide accurate and helpful information to customers. They should be able to answer frequently asked questions and resolve any issues or concerns the customer may have.
- Taking orders: Call center agents may be responsible for taking orders from customers over the phone or via chat. They must be able to accurately process orders and provide customers with information about shipping and delivery times.
- Resolving complaints: Call center agents must be able to handle complaints from customers and work to resolve any issues or concerns. They should be able to listen to the customer’s concerns and offer solutions to resolve the issue.
- Escalating issues: If a customer’s issue cannot be resolved by the call center agent, they may need to escalate the issue to a supervisor or manager.
- Meeting performance metrics: Call center agents may be required to meet performance targets set by the company.
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php15,00.00 – Php21,00.00 per month
Benefits:
- Company events
- Flextime
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8-hour shift
- Shift system
Supplemental pay types:
- 13th-month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
Experience:
- Customer service: 1 year (Required)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Cavite |
| City | Bacoor |
| Full Address | STU Inc., 2nd Floor, Unit 11, Patio Jacinto Bldg, 389 Molino Rd, Molino III, Bacoor, 4102 Cavite, Philippines |
| Google Map | Google Map |
Job Application Information
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