Philippines Jobs

Customer Support Representative/Chat Support Jobs at CaldwellBPO Manila North in Quezon City, Metro Manila

CaldwellBPO Manila North company logo
Published 11 months ago

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Welcome to our job portal, where CaldwellBPO Manila North is offering exciting employment opportunities for the position of Customer Support Representative/Chat Support in the Quezon City area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with CaldwellBPO Manila North, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with CaldwellBPO Manila North. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:CaldwellBPO Manila North
Position:Customer Support Representative/Chat Support
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Travel, Sales, Healthcare, Financial, Collections and Telco accounts

Job Responsibilities:

  • Communicates with customers on the phone or through written correspondence to address concerns.
  • Resolves customer issues on the first call/contact whenever possible without transferring the caller.
  • Matches customers’ demands to clients’ products, solutions, and services.
  • Uses negotiation and influencing skills to overcome objections and gain customer buy-in.
  • Communicates specific information to internal and external clients and shares knowledge with colleagues.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Quezon City
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Job Application Information

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Company Information

CaldwellBPO Manila North

CaldwellBPO Manila North is a renowned outsourcing company based in the Philippines. With a strong focus on providing exceptional business process outsourcing (BPO) solutions, CaldwellBPO Manila North offers a wide range of services including customer service, technical support, data entry, and telemarketing. With state-of-the-art facilities and a dedicated team of highly-skilled professionals, the company ensures efficient and cost-effective solutions to meet the diverse needs of its clients. Committed to delivering superior quality services, CaldwellBPO Manila North has established a reputation for excellence in the BPO industry.