Philippines Jobs

Customer Support Representative – Airline Reservation Account | Non voice Jobs at BPO Caldwell Support – NCR in Makati, Metro Manila

BPO Caldwell Support - NCR company logo
Published 9 months ago

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BPO Caldwell Support - NCR is currently accepting applications for the position of Customer Support Representative - Airline Reservation Account | Non voice in the Makati area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

BPO Caldwell Support - NCR operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:BPO Caldwell Support – NCR
Position:Customer Support Representative - Airline Reservation Account | Non voice
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco account.

Job Responsibilities:

  • Communicates with customers on the phone or in written correspondence to address concerns.
  • Resolves customer issues on the first call/contact whenever possible, without transferring the caller.
  • Matches customers’ demands to Clients’ products, solutions, and services.
  • Uses negotiation and influencing skills to overcome objections and gain customer buy-in.
  • Shares specific information with internal and external clients, as well as colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A professionally and personally rewarding career.
  • Opportunities to grow and be promoted within the company.
  • Performance incentives, employee perks, and benefits.
  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
  • Opportunity for rapid career growth for Top Performers
  • Retirement/Life Insurance for Qualified Staff
  • Work-life Balance Processes and Programs

APPLY NOW

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php18,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Gym membership
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Rotational shift
  • Shift system

Supplemental pay types:

  • 13th-month salary
  • Anniversary bonus
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Makati
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Company Information

BPO Caldwell Support – NCR

Caldwell Support – NCR is a prominent Business Process Outsourcing (BPO) company located in the Philippines. With a strong and diverse workforce, they provide exceptional customer support services across various industries. Known for their commitment to excellence, Caldwell Support – NCR offers efficient and cost-effective solutions tailored to each client’s needs. Their state-of-the-art facilities and cutting-edge technology ensure seamless operations and maximum customer satisfaction. Trusted by global clients, Caldwell Support – NCR continues to be a leading player in the BPO industry, consistently delivering high-quality services and driving business growth.