IT Helpdesk Support Jobs at Phil-Data Business Systems, Inc. in Quezon City, Metro Manila
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Phil-Data Business Systems, Inc. is thrilled to announce job openings for the position of IT Helpdesk Support in the Quezon City area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Phil-Data Business Systems, Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Phil-Data Business Systems, Inc..
Job Information
| Company: | Phil-Data Business Systems, Inc. |
| Position: | IT Helpdesk Support |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
- First point of contact for customers seeking technical assistance over the phone, email or chat.
- Perform remote troubleshooting
- Determine the best solution based on the issue and details provided by the customers
- Walk the customer through the problem-solving process
- Follow-up and update customer on status and information
- Attend trainings required to improve customer service
- Help analyze pareto of issues, root cause, and propose improvements
- Attend regular meetings with the IT Service Desk Manager/Supervisor.
QUALIFICATION:
- Candidate must be a graduate of Bachelor’s Degree in any IT Related Course
- Amenable to work in Quezon City
- Should have at least 1-2 years of experience working as Helpdesk/Technical Customer Support.
- Knowledgeable in software installation, configuration, and troubleshooting concerning OS, anti-virus programs, internet browser, emails, & client application
- Knowledgeable in Ticketing Tool, Familiarity in Service Requests, Incident Management, and Remote application tools
Job Types: Full-time, Permanent
Schedule:
- Day shift
Application Question(s):
- Are you willing to work in Quezon City?
Experience:
- Helpdesk Support: 1 year (Required)
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Philippine Data Business Systems Incorporated, 265 E Rodriguez Sr. Ave, Quezon City, Philippines |
| Google Map | Google Map |
Job Application Information
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