Philippines Jobs

IT Support Coordinator Jobs at Emapta in Pasig, Metro Manila

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Published 8 months ago

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Emapta is currently seeking applicants for the position of IT Support Coordinator in the Pasig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Emapta operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Emapta
Position:IT Support Coordinator
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking an experienced and knowledgeable IT Support Coordinator to join our team. As the IT Support Coordinator, you will be responsible for providing technical assistance and support for incoming queries related to computer systems, software, and hardware. You will also be responsible for troubleshooting issues and resolving technical problems in a timely manner.

The ideal candidate for this position should have a strong background in IT support, excellent problem-solving skills, and the ability to communicate technical information effectively to different stakeholders. You will be working closely with both technical and non-technical team members, so excellent interpersonal skills and a customer-centric approach are a must.

Responsibilities:

  • Respond to support requests and provide technical assistance.
  • Troubleshoot and resolve IT-related issues.
  • Install and configure software and hardware.
  • Maintain and update documentation on IT procedures and troubleshooting guides.
  • Collaborate with team members to identify and implement IT improvements.

Requirements:

  • Proven work experience as an IT Support Coordinator or similar role.
  • Strong knowledge of computer systems, software, and hardware.
  • Excellent problem-solving and communication skills.
  • Ability to work well in a team and provide superior customer service.
  • Attention to detail and ability to prioritize tasks.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Pasig
Full Address Emapta - JMT, Ortigas, Upper Ground Floor, JMT Corporate Condominium, ADB Ave, Pasig, 1605 Metro Manila, Philippines
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Company Information

Emapta

Emapta is a prominent business process outsourcing (BPO) company located in the Philippines. With over 12 years of experience, Emapta provides a wide range of outsourcing solutions to businesses worldwide. Their services include customer support, telemarketing, technical support, data entry, virtual assistance, and more. Emapta is known for its skilled workforce, innovative technologies, and commitment to client satisfaction. By partnering with Emapta, companies can streamline their operations, reduce costs, and achieve greater efficiency. With its strategic location in the Philippines, Emapta offers competitive pricing and access to a large pool of talented professionals.