Change Manager Jobs at WTW in Manila, Metro Manila
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WTW is currently accepting applications for the position of Change Manager in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
WTW operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | WTW |
| Position: | Change Manager |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.700 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
- Executes the standardized Change process.
- Identify and manage adoption, usage, and reinforcement of change.
- Review RFC and determine pre-CAB approval of the submitted request for Change (RFC). Rejection of any RFC which doesn’t meet the standard Change requirements.
- The generation of the CAB agenda, weekly RFC review and pre-CAB approval.
- Responsible for Change compliance controls and artifacts.
- Chair CAB meetings for each of the regional CAB’s and Global CAB.
- Review RFC for Operational Acceptance requirements to ensure modified and new services are transitioned successfully into business-as-usual support (BAU).
- Manage the review/approval/rejection of any submitted Standard Change.
- Oversight of Operational Acceptance.
- Authorize approved/rejected RFC in ITSM tool documenting the details required by compliance.
- Determine CAB members and eCAB members with input from Service Owners.
- Execution of Key Performance Indicators (KPI’s) service metrics.
- Maintain ITSM tool dashboard with current and future Change schedule.
- Responsible for ITSM tool, testing for upgrades, testing of process enhances, and release signoff.
- Previous Change management experience
- Minimum 3 years’ experience in an ITIL role in a global organization.
- Leadership ability
- Confident in presiding over the CAB
- Strong analytical skills with an eye for detail
- Exceptional communication skills both written and verbal
- Ability to clearly communicate messages to a variety of audiences
- Resilience and adaptability
- Excellent listening skills
- Ability to be decisively articulate process accountability, failure to process adherence, review feedback and analysis decisions driving appropriate CAB member votes
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Willis Towers Watson, Bonifacio One Technology Tower, Rizal Dr, Taguig, 1634 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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