Technical Support Representative Jobs at Boldr in Makati, Metro Manila
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Boldr is currently accepting applications for the position of Technical Support Representative in the Makati area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Boldr operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Boldr |
| Position: | Technical Support Representative |
| Job Location Type: | Hybrid |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a highly driven and customer-focused individual to join our team as a Technical Support Representative. As a Technical Support Representative, you will be responsible for assisting customers with technical issues and providing exceptional service and solutions.
Key Responsibilities:
- Provide first-level technical support to customers through various communication channels.
- Troubleshoot and resolve technical issues by effectively identifying, diagnosing, and troubleshooting software and hardware problems.
- Escalate complex issues to the appropriate internal teams and follow up to ensure timely resolution.
- Document customer interactions, inquiries, and resolutions accurately and efficiently in our database.
- Ensure customer satisfaction by exceeding expectations and delivering a superior customer experience.
Requirements:
- Prior experience in a technical support or customer service role is preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Familiarity with computer systems, software, and hardware.
- Ability to multitask and prioritize tasks effectively.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Makati |
| Google Map | Google Map |
Job Application Information
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