Healthcare Account – Customer Service Representative Jobs at Metacom Business Process Outsourcing Solutions in Manila, Metro Manila
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Metacom Business Process Outsourcing Solutions is currently accepting applications for the position of Healthcare Account - Customer Service Representative in the Manila area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Metacom Business Process Outsourcing Solutions operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Metacom Business Process Outsourcing Solutions |
| Position: | Healthcare Account - Customer Service Representative |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are currently seeking a dedicated and compassionate individual to join our team as a Customer Service Representative for our Healthcare Account. As a Customer Service Representative, you will play a crucial role in ensuring excellent customer service experiences for our patients and healthcare providers.
Responsibilities:
- Handle inbound and outbound calls professionally and efficiently, addressing customer inquiries, concerns, and complaints
- Provide accurate and helpful information about our healthcare services, policies, and procedures
- Assist customers in scheduling appointments, coordinating healthcare services, and resolving billing issues
- Maintain customer database by updating and verifying patient information
- Collaborate with other team members to ensure seamless delivery of services and efficient problem-solving
Requirements:
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to empathize and build rapport with customers
- Prior experience in customer service in the healthcare industry is preferred
- Proficiency in using computer systems, including Microsoft Office Suite
- Ability to multitask, prioritize, and manage time effectively
If you are passionate about making a difference in people’s lives and possess the necessary skills and qualifications, we encourage you to apply for this position.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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