Junior Customer Success Specialist Jobs at Hostinger in Manila, Metro Manila
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Hostinger is currently seeking applicants for the position of Junior Customer Success Specialist in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Hostinger operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Hostinger |
| Position: | Junior Customer Success Specialist |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
As a Junior Customer Success Specialist, you will play a crucial role in ensuring the success and satisfaction of our valued customers. You will be responsible for assisting our customers with their platform utilization, resolving any technical issues they may encounter, and providing exceptional customer support.
Key Responsibilities:
- Responding to customer inquiries and providing prompt and accurate resolutions
- Assisting customers with onboarding processes and product training
- Identifying and escalating customer issues to the appropriate department for resolution
- Maintaining strong relationships with customers through regular communication and follow-ups
- Providing feedback to the development team regarding customer concerns and suggestions for improvements
Requirements:
- A Bachelor’s degree in Business, Marketing, or a related field
- Strong communication and interpersonal skills
- Proven problem-solving abilities
- Ability to work independently and as part of a team
- Attention to detail and ability to prioritize tasks
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
Job Application Information
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