Technical Support Customer Representative | BPO Jobs at Ben Edictio Corporated in Pasig, Metro Manila
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Ben Edictio Corporated is currently accepting applications for the position of Technical Support Customer Representative | BPO in the Pasig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Ben Edictio Corporated operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Ben Edictio Corporated |
| Position: | Technical Support Customer Representative | BPO |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
As a Technical Support Customer Representative in our BPO company, you will play a vital role in providing exceptional customer service and technical assistance to our valued clients. Your primary responsibility will be to assist customers in troubleshooting and resolving technical issues they may encounter with our products or services.
Key Responsibilities:
- Responding to customer inquiries promptly and professionally via phone, email, or chat
- Identifying and diagnosing technical issues, offering practical solutions and guidance to customers
- Providing step-by-step instructions on how to use our products effectively
- Escalating more complex technical issues to the appropriate department for further investigation and resolution
- Keeping accurate records of customer interactions and transactions
Requirements:
- Excellent communication skills in English, both written and verbal
- Experience in a similar technical support role is preferred
- Strong problem-solving skills and ability to think critically
- Familiarity with computer systems and software applications
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Pasig |
| Full Address | Ben Edictio, 115-117 Esteban cor V.A. Rufino Sts. Legaspi Village, Makati, 1229 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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