Philippines Jobs

Non-Voice Agent – Chat & Email Support Jobs at GlobalBPO – PH in Makati, Metro Manila

GlobalBPO - PH company logo
Published 9 months ago

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GlobalBPO - PH is currently accepting applications for the position of Non-Voice Agent - Chat & Email Support in the Makati area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

GlobalBPO - PH operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:GlobalBPO – PH
Position:Non-Voice Agent - Chat & Email Support
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We exert the highest effort. We got you! Grab your opportunity to join a great team. Work-life balance? Here’s what we can offer:

  • 3 Dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • Competitively priced earnings packages

Qualifications:

  • Candidate must be at least 18 years of age
  • Must possess a Bachelor’s Degree in any field or reached at least 2nd year in College with no back subjects
  • High School Graduates are accepted
  • Candidates need to be conversant in the English language

Job Responsibilities:

  • Responds to call questions and complaints using usual scripts and procedures
  • Gathers information, researches/resolves queries and logs customer calls
  • Communicates relevant alternatives for completion in a timely fashion
  • Informs clients about expert services to choose from and determines customer requirements
  • Provides purposeful instruction, teaching, and help to lower-level employees
  • Provides guidance, instruction, and troubleshooting support to lower-level employees

Apply today! Job Types: Full-time, Permanent, Fresh graduate

Salary: Php18,00.00 – Php29,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Tips
  • Yearly bonus

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Bpo Global Concepts Inc., 6772 Ayala Ave, Legazpi Village, Makati, 1226 Metro Manila, Philippines
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Company Information

GlobalBPO – PH

GlobalBPO – PH is a leading outsourcing company based in the Philippines. We offer a wide range of business process outsourcing (BPO) solutions to help businesses streamline their operations, reduce costs, and improve efficiency. Our highly skilled workforce, state-of-the-art technology, and commitment to excellence make us the preferred choice for global companies seeking to outsource their operations to the Philippines. Whether it’s customer service, IT support, or back-office functions, GlobalBPO – PH delivers exceptional results, driving your business growth and success.