Philippines Jobs

Service Request Analyst Jobs at TELUS International in Pasig, Metro Manila

TELUS International company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

TELUS International is thrilled to announce job openings for the position of Service Request Analyst in the Pasig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At TELUS International, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with TELUS International.

Job Information

Company:TELUS International
Position:Service Request Analyst
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Qualifications:

  • At least 1 year of solid experience in IT support/request environment.
  • Proficiency with MS Office applications (i.e. Excel, MS Word, PowerPoint, etc.)
  • Basic typing skills (at least 20-25 wpm).
  • Basic knowledge of call center operations is preferred.
  • Proficiency in other technical knowledge or applications as defined by the client.
  • Excellent oral and written English communication skills both verbal and written business correspondence.
  • Adaptive to changing work schedules and working hours.
  • Active listening skills.
  • Operates with minimal supervision.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Pasig
Full Address TELUS International Philippines - Discovery Centre, 31/F Discovery Centre, ADB Avenue, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
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Company Information

TELUS International

TELUS International is a renowned global customer experience and business process outsourcing (BPO) company with a strong presence in the Philippines. With over 16,00 employees, the company is dedicated to delivering exceptional customer service and support across various industries. TELUS International Philippines offers a wide range of services, including technical support, sales, customer care, and digital services. They prioritize employee well-being and continuously invest in training and development programs, resulting in a highly skilled workforce. TELUS International’s commitment to client satisfaction and creating meaningful connections sets them apart in the BPO industry.