Philippines Jobs

Helpline Representative – Human Resource Shared Service (Japanese Proficient) Jobs at Medtronic in Taguig, Metro Manila

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Published 9 months ago

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Company Medtronic is offering job opportunities for the position of Helpline Representative - Human Resource Shared Service (Japanese Proficient) in the Taguig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Medtronic operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Medtronic
Position:Helpline Representative - Human Resource Shared Service (Japanese Proficient)
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated individual to join our team as a Helpline Representative in our Human Resource Shared Service department. The successful candidate will be fluent in Japanese and possess excellent communication and problem-solving skills.

Responsibilities:

  • Provide assistance and support to employees regarding HR-related inquiries and issues, primarily in Japanese
  • Develop a solid understanding of company policies and procedures to effectively provide accurate information and advice
  • Escalate complex cases to the appropriate internal teams to ensure prompt and satisfactory resolution
  • Maintain documentation of all interactions and update the HR database accordingly
  • Collaborate with cross-functional teams to identify process improvements and enhance the employee experience

Requirements:

  • Fluency in Japanese (written and spoken)
  • Strong customer service orientation
  • Excellent communication and active listening skills
  • Demonstrated problem-solving abilities
  • Ability to work well under pressure and handle multiple priorities

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Taguig
Full Address Medtronic Philippines Inc., 29th Floor One World Place, Taguig, 1634, Philippines
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Company Information

Medtronic

Medtronic, a global medical technology company, has successfully established its presence in the Philippines. As a leading provider of healthcare solutions, Medtronic aims to improve patient outcomes and enhance access to innovative medical devices and therapies. With a strong commitment to collaboration and innovation, Medtronic works closely with healthcare professionals and organizations in the Philippines to address the evolving healthcare needs of the local population. Through its cutting-edge products, Medtronic strives to make a positive impact on the lives of patients in the Philippines.