Philippines Jobs

Technical Support Supervisor Jobs at Amadeus in Taguig, Metro Manila

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Published 9 months ago

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Amadeus is currently accepting applications for the position of Technical Support Supervisor in the Taguig area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Amadeus operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Amadeus
Position:Technical Support Supervisor
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a dedicated and experienced Technical Support Supervisor to join our team. In this role, you will be responsible for overseeing a team of technical support representatives and ensuring the high quality of customer service and technical assistance.

The ideal candidate should have a strong background in technical support and customer service, with excellent problem-solving and leadership skills. You will be responsible for managing and prioritizing support tickets, ensuring timely resolution of issues, and maintaining customer satisfaction.

Key responsibilities include:

  • Leading and supervising a team of technical support representatives
  • Monitoring and managing support tickets, ensuring proper follow-up
  • Providing technical guidance and solutions to customers
  • Identifying areas for process improvement and implementing necessary changes
  • Collaborating with other department heads to enhance customer experience and satisfaction

If you have a passion for technology, strong communication skills, and the ability to thrive in a fast-paced environment, we would love to hear from you.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Taguig
Full Address Amadeus I.T. Group, Philippines, Uptown Bonifacio, Alliance Global Tower. 36th Street corner, 1630 11th Ave, Taguig, Philippines
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Company Information

Amadeus

Amadeus Philippines is a leading technology company specializing in providing advanced solutions and services for the travel and tourism industry. Located in the Philippines, they offer a comprehensive range of innovative products, including reservation systems, travel intelligence, and e-commerce solutions. With a commitment to driving digital transformation in the travel sector, Amadeus Philippines is helping travel agencies, airlines, hotels, and other industry players streamline their operations, enhance customer experience, and maximize revenue. With a team of skilled professionals and cutting-edge technology, Amadeus Philippines is revolutionizing the way people plan and book their travel.