Philippines Jobs

Chat Support/Encoder Jobs at Caldwell BPO Solutions in Makati, Metro Manila

Caldwell BPO Solutions company logo
Published 9 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Caldwell BPO Solutions is currently accepting applications for the position of Chat Support/Encoder in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Caldwell BPO Solutions operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Caldwell BPO Solutions
Position:Chat Support/Encoder
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Caldwell Communications is continuously looking for candidates to join our team. We currently have openings in different accounts, including Travel, Sales, Healthcare, Financial, Collections, and Telco.

Job Responsibilities:

  • Communicate with customers via phone or written correspondence to address concerns.
  • Resolve customer issues on the first call/contact whenever possible.
  • Match customers’ demands to our clients’ products and services.
  • Utilize negotiation and influencing skills to overcome objections and gain customer buy-in.
  • Share relevant information with internal and external clients as well as colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A rewarding career, both professionally and personally.
  • Opportunities for growth and promotion within the company.
  • Performance incentives, perks, and benefits.
  • Competitive salary and 13th-month pay.
  • HMO with 3 free beneficiaries from day one.
  • 20% ND Maternity/Paternity Leave.
  • Rapid career growth opportunities for top performers.
  • Retirement/Life insurance for qualified staff.
  • Work-life balance processes and programs.

To Apply:

  • Job Type: Full-time
  • Salary: PHP 18,00.00 – PHP 27,00.00 per month
  • Benefits: Health insurance, life insurance
  • Schedule: 8-hour shift
  • Supplemental Pay Types: Commission pay
  • Education: Senior High School (Preferred)
  • Language: English (Preferred)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Makati
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Caldwell BPO Solutions

Caldwell BPO Solutions is a renowned business process outsourcing (BPO) company based in the Philippines. With a strong presence in the industry, Caldwell BPO Solutions provides a wide range of BPO services, including customer support, data entry, technical support, and more. They have a dedicated team of skilled professionals who deliver top-notch services and innovative solutions to meet clients’ needs. With state-of-the-art facilities and advanced technology, Caldwell BPO Solutions continues to excel in delivering high-quality outsourcing solutions to global businesses, helping them optimize their operations and achieve increased profitability.