Philippines Jobs

Bilingual Customer Care (French) Jobs at NYGC Services Inc. in Pasay, Metro Manila

NYGC Services Inc. company logo
Published 9 months ago

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Welcome to our job portal, where NYGC Services Inc. is offering exciting employment opportunities for the position of Bilingual Customer Care (French) in the Pasay area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with NYGC Services Inc., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with NYGC Services Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:NYGC Services Inc.
Position:Bilingual Customer Care (French)
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

Job Description

  • Perform customer support via phone, chat, and email in English and French
  • Engage with customers to resolve issues, requests, and benefits claims
  • Address client’s application issues and recommend process improvements
  • Record and report customer issues, conducting root cause analysis
  • Provide support during operational hours

Requirements

  • 3+ years of customer support experience
  • Experience in Healthcare claims is preferred
  • Familiarity with CSAT and use of Salesforce or similar CRM
  • Strong English and French oral and written skills

Job Type: Full-time

Salary: Php75,00.00 – Php80,00.00 per month

Schedule: Night shift

Application Question(s):

  • Years of experience in English and French oral and written comprehension
  • Years of experience working with Salesforce or similar CRM

Experience:

  • 3 years of customer support in chat and phone
  • 3 years of Healthcare claims experience

Language: French (Preferred)

Ability to Relocate:

  • Pasay City: Relocation required before starting work

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Pasay
Full Address NYGC SERVICES INC., Eastwood City Cyberpark, CyberOne, 6110 Floor, Building Eastwood Ave, Bagumbayan, Quezon City, 1110 Metro Manila, Filipinas
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Company Information

NYGC Services Inc.

NYGC Services Inc. is a leading technology services company based in the Philippines. With a strong focus on innovation, they offer a wide range of IT solutions and services to businesses across various industries. Their team of skilled professionals is dedicated to delivering excellent results and providing top-notch customer support. From network infrastructure setup to software development and cloud computing, NYGC Services Inc. is committed to helping their clients stay ahead in the competitive digital landscape. Backed by years of experience and a reputation for reliability, they are a trusted partner for companies looking to enhance their technological capabilities.