Philippines Jobs

Call Center Agent (Voice/Non Voice) – Weekends off Jobs at CaldwellBPO SM North in Quezon City, Metro Manila

CaldwellBPO SM North company logo
Published 9 months ago

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CaldwellBPO SM North is currently accepting applications for the position of Call Center Agent (Voice/Non Voice) - Weekends off in the Quezon City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

CaldwellBPO SM North operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:CaldwellBPO SM North
Position:Call Center Agent (Voice/Non Voice) - Weekends off
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco account

Jobs Responsibilities:

  • Communicates with customers via phone or written correspondence to address concerns.
  • Resolves customer issues on the first contact without transferring the call.
  • Matches customers’ needs with Clients’ products and services.
  • Uses negotiation skills to overcome objections and secure customer buy-in.
  • Shares specific information with internal and external clients.

What Do We Offer?

  • An open, friendly and professional work environment.
  • A rewarding career path with growth opportunities.
  • Competitive salary and bonuses.
  • Employee benefits like HMO, 13th Month Pay, and more.
  • Work-life balance programs and support.

Job Type: Full-time

Salary: Php15,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave.
  • Company events.
  • Health and life insurance.
  • Promotion and training opportunities.
  • Work schedule: 8-hour shifts.

Supplemental pay types:

  • 13th-month salary.
  • Commission, overtime, performance, and yearly bonuses.

Requirements:

  • Education: Junior High School (Preferred).
  • Language: English (Preferred).

Position: Call Center Agent (Voice/Non Voice) – Weekends off

Company: CaldwellBPO SM North

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Quezon City
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

CaldwellBPO SM North

CaldwellBPO SM North is a leading business process outsourcing company located in the bustling city of Manila, Philippines. Known for their exceptional customer service and cutting-edge technology, CaldwellBPO SM North offers a wide range of outsourcing services to global clients. With a strong focus on quality and efficiency, the company has established a reputation for delivering top-notch solutions to meet the diverse needs of their clientele. Situated in the strategic location of SM North in Manila, CaldwellBPO SM North is poised to continue its growth and success in the outsourcing industry.